Trusted for 30+ Years in Printer Servicing in Newcastle & The Hunter Valley

When your office equipment stops working, your business suffers. At Newcastle Business Technology Group, we understand how disruptive printer and multifunction device issues can be. That’s why we’ve been the go-to provider for reliable printer servicing in Newcastle and the Hunter region since 1990. With over three decades of experience, our team is trusted by local businesses to keep their print technology operating smoothly and efficiently. 

Whether you’re dealing with outdated equipment, multiple devices, recurring paper jams, inconsistent print quality, or haven’t taken advantage of implementing new workflow technology, we offer tailored solutions to meet your exact needs. Our fully trained technicians work across a broad range of leading brands including Lexmark, Kyocera, OKI, Canon, Sharp, Toshiba and Konica Minolta. As an authorised service centre, we’re equipped to handle advanced diagnostics, part replacements and printer repairs, ensuring minimal downtime for your operations. 

Experienced, Local Support You Can Trust 

We’ve proudly supported businesses across the Hunter Valley and Newcastle for more than 30 years. Led by the business owner Wayne Redman, who brings decades of specialist knowledge in multifunction device maintenance and print workflow security, our team is known for its honest, no-pressure approach. 

From single office units to large corporate fleets, we take the time to understand your environment and provide advice that fits your setup.  

Comprehensive Maintenance and Repair Solutions 

Our Authorised Service Centre include: 

• In-depth hardware diagnostics and repairs 

• Preventative servicing and multifunction device maintenance 

• Printer repairs and support 

• Toner and drum replacements 

• Network and driver support for seamless device integration 

Please note that we no longer service small office/home office (SOHO) inkjet models. However, we’re happy to refer you to trusted specialists for these cases. 

Every technician at Newcastle Business Technology Group is equipped with the skills and tools to complete repairs quickly and effectively. Our focus is always on maximising device lifespan and improving operational uptime. 

Why Choose Newcastle Business Technology Group? 

Here’s what sets us apart: 

• Over 30 years of trusted service in Newcastle and the Hunter Region 

• Expertise across major printer brands 

• Transparent pricing with service call fees 

• Free pre-sale consultations and tailored recommendations 

• Fast response times and efficient on-site servicing 

• Ongoing support for printer repairs 

We don’t believe in pushy sales tactics — just honest guidance and expert help when you need it most. 

Hear From Our Clients 

Our clients regularly praise our team for being responsive, professional, and genuinely helpful. One local IT manager noted: 

“Newcastle BT Group helped us get our printers back online within the hour. Their technician was incredibly knowledgeable, and the fix was cost-effective. Couldn’t recommend them enough!” 

Ready to minimise downtime and improve productivity? Contact us today to arrange reliable printer servicing or repairs in Newcastle and the Hunter Region. Whether you’re after one-off repairs or ongoing maintenance contracts, we’re here to support your business with flexible, trustworthy service. 

Book a service or call us on (02) 4930 5274 today for a free consultation!